P: 604.385.0112 | E: sales@wrmattress.com

WR Mattress

About
Cabinet Bed
- BC Made Cabinet Beds (Cabedza)
- Cabinet Bed Testimonials
Ironman Pure Energy
NewGen
Reviews
Mattresses
Furniture
Adjustable Beds
Contact
Specials

About
Cabinet Bed
- BC Made Cabinet Beds (Cabedza)
- Cabinet Bed Testimonials
Ironman Pure Energy
NewGen
Reviews
Mattresses
Furniture
Adjustable Beds
Contact
Specials

Awards

Best mattress store awards wr mattress

People's pick award wr mattress

2015 people's pick award wr mattress

Contact Us

Email: sales@wrmattress.com
Phone: 604-385-0112
Address: 2390 152 Street,
Surrey, BC, V4A 4N9
Corner of 152nd Street and 24th Avenue in South Surrey

NEW HOURS

Monday – Saturday – 11AM – 6PM
Sundays – 12PM – 4PM

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Reviews on Google

Google Rating

4.9

WR Mattress Gallery

4.9

Benn Olson

00:23 28 Sep 16

Great customer service. I dealt with Mark and he was very nice. He let me borrow straps so I could put the mattress on the top of my suv. I went to a few different mattress stores and I was definitely most happy with the price and customer service here.

Gordon Clarke

17:19 10 Nov 14

My wife and I took a few days to find a new custom mattress for our RV. We went to Sleep Country and Sleep Shop in Langley and then out here to the WR. Gary helped us and of the three sales people he was the most upfront (i.e. honest) and gave us the best price from the beginning (& also the best price in the end:) So just wanted to put in a good word here for Gary who did a good job of helping us.

Jordan Cameron

22:31 21 Oct 16

Brought my nana here to get our mattresses after moving into her apartment - Jaime turned what could've been a very frustrating experience shopping for my picky, "goldilocks" grandmother into a breeze. Definitely returning in a year or so when I set out on my own. Thanks guys!! ??

Melanie Trudeau

01:07 23 Oct 16

I had a great experience buying a mattress here. Mark was very informative and helped us make the right choice! Thank you for your patience! Will definitely refer friends and family.

adwin lui

02:52 22 Oct 16

Bought an Ironman Mattress from these guys What a great bed! The owners are great people and very knowledgable about Health and Sleep If your looking for a quality bed for a great price check out WR!

debbie c

18:26 24 Nov 16

We went to WR Mattress Gallery, as we were in need of a new bed and had heard they were the place to go. We were very happy with the service and knowledge we received as this was our first adjustable bed we needed to know everything we could. They delivered on time and set up was perfect .They also helped me find the right sheets and helped us use our original frame. I can breath a lot better and the sleep apnea is a lot better and more rested with the bed. Anyone looking for good service, great knowledge and a great sleep ,I would recommend going to see the staff at WR Mattress for sure!

carol carson

03:04 08 Nov 16

Outstanding customer service!! I bought a bed today from Mark. He spent 90 minutes educating me on the products and helping me make the right decision......without pressuring me. I was interested in a bed made of organic materials and it's difficult to find retailers who not only carry them but understand them fully enough to explain all the options to their clients. Great experience and will recommend for sure.

Melanie Trudeau

01:07 23 Oct 16

I had a great experience buying a mattress here. Mark was very informative and helped us make the right choice! Thank you for your patience! Will definitely refer friends and family.

Amrit Gill

22:52 04 Nov 16

Big shout out to Mark Nagra & his team at WR Mattress! Great product knowledge, amazing service, superb results! I shopped around in South Surrey, went to their competitors, WR gave the best deal and service for what I was looking for. Since sleeping on the Iron Man, I’ve personally noticed I’m getting the best sleep, less tossing and turning, less fatigued, less aches, more energy throughout the day. If your looking for quality and comfort, the Iron Man is just what your looking for. This is a no brainer… 10 out of 10!

Benn Olson

00:23 28 Sep 16

Great customer service. I dealt with Mark and he was very nice. He let me borrow straps so I could put the mattress on the top of my suv. I went to a few different mattress stores and I was definitely most happy with the price and customer service here.

Brodie Marples

22:18 26 Nov 16

I am so thrilled with my new mattress! I got an amazing deal on an extremely quality mattress for 60% savings! I came to look at what they had to offer because my grandpa was swearing by his new iron man mattress and adjustable massage bed! Highly highly recommend that you come see these guys for an amazing deal on your new quality mattress!

Patricia

17:24 10 Dec 16

I purchased an Ironman mattress two years ago. The mattress has exceeded my expectations, giving a great sleep, until recently, when I started to experience some back pain. I contacted Mark and he took time to help determine if the mattress was the cause, even providing a mattress topper to see if it made the difference. Turns out to be a multifaceted problem, including an old knee injury that put me out of alignment, and the need for a new pillow. As with the original purchase, Mark displayed professionalism, knowledge about the product and patience in answering questions. If you're looking for a new bed, this is the place to go!

C Ruck

15:09 04 Jan 17

Very helpful, knowledgeable no commission sales staff. They help you with what you need instead of what they need to sell. Customer satisfaction is their #1 priority. Bonus it's a local business which is important to support over big box chain stores! This is our second purchase with them, I highly recommend ?

David Hunt

02:27 07 Jan 17

It was the most enjoyable of shopping experiences. Thanks Mark for staying after hours -- on New Years Eve no less -- and giving us the attention and respect that you did. We had been shopping around for a new mattress for awhile, and hadn't found anything that was just right. Tired of pushy salespeople we thought we'd check out someplace new. We're glad we did! The mattress, special mineral cover, and latex pillows have arrived. We're very pleased with everything. The delivery guys were also great, with a pleasant manner. We will be sure to tell all our friends. And, when we're ready for our next mattress, we'll be back!

Inzah Khushk

08:44 10 Sep 17

If it were possible to give the staff at WR Mattress 10 stars, I would have done that without a moments of hesitation. Incredible service, maintain such amazing professionalism, and give the best advice possible. The staff know their stuff and take into account the customers needs and wants, and can customize a mattress according to what is being asked. Also, the massage chair is a must buy for sure and it's amazing as to how they can manage to give such amazing prices for such high quality pieces. Definitely a permanent mattress area for me :)

Michael Beamish

22:53 26 Jul 17

I'm giving WR Mattress Gallery in south Surrey a five-star rating, both for the quality of furniture they sell and for their outstanding personal service. My wife and I purchased a cabinet bed for a home office/garden suite shed that is not only a well-made and beautiful piece of furniture but highly practical. The mattress, which is stored inside the cabinet, makes for a restful night's sleep. Much more comfortable than the mattresses one typically finds in a convertible sofa. The process of deploying and returning the mattress to the cabinet mode is straightforward. As well, the cabinet has a pullout shelf for storing blankets and bed sheets -- a great feature. Constructed with quality materials, the cabinet bed doesn't take up a great deal of space and is complementary with other furniture in the room. We much prefer a cabinet bed to a Murphy bed. Lastly, but just as importantly, WR Mattress kept our cabinet bed on hold for many months after purchase while we were in the process of renovating our main home and constructing the garden office, which doubles as overnight guest quarters. They did so without complaint or extra charge. Indeed, WR Mattress was gracious and extremely understanding of our situation. Delivery and set-up were done in no time -- and with a smile -- when we finally we're ready to accept our cabinet bed. In our books, WR stands for "well-made" and "reliable."

Naomi T

17:22 13 Jul 17

A few months ago, I purchased a custom-piece of bedroom furniture, with a mattress - it came out looking really beautiful. The delivery guys were clean and careful, took good care to make sure everything was set up properly. They noticed that one screw seemed to be missing, which might help to stabilize the bed frame. They suggested they'd ask someone else to come in and add the extra screw as they didn't want to risk drilling into the wood. Sure enough, a few days later, someone else came and added the extra stability - I really appreciated it, as I don't think I'd even have noticed on my own. Two days ago I received another order - just a simple bed, this time, but I needed it in a rush. WR handled my order over the phone, delivered on time and the delivery guys were great, once again. Highly recommend - and, I'll be back!

Wayne Jeffrey

23:32 26 Aug 17

WR Mattress Gallery is the definition of customer service! The staff are friendly, knowledgeable and highly entertaining! I have now slept in my new cabinet bed for the past 2 nights - awesome. The price is right and very competitive with others in the area. I look forward to receiving my next purchase - a massage chair extraordinaire.

Beverly Ilaine

00:41 06 Jul 17

I shopped around quite a bit looking for a mattress as I am very picky and like super firm beds. I found the knowledge and service at WR was the best from all the places I went too. Mark really knew his stuff and we picked out a mattress. Unfortunately, after sleeping on it for a while I found it was not quite firm enough for my taste. That's when the customer service, which was already excellent, really went up! I felt guilty complaining about the bed but Mark and Jamie were super nice and went all out to find me something firm enough for my liking and ordered in a special one for me. They exchanged the bed and I absolutely love the new one! Excellent store and I can not recommend them enough.

David Samra

17:28 21 May 17

If your looking for great customer service, a long with a friendly and knowledgeable staff, then WR Mattress Gallery is the place to go. Not only do they have something for every budget, but also the one on one interaction, getting to understand your sleeping habits and issue's your having at night and been able to take all of that and bundle it into the right Mattress for you was amazing. Haven't had issues sleeping since and all on a friendly budget. Was a great experience and would recommend to family and friends. They were also able to provide me with next day delivery which was great.

Leena M

04:27 15 Sep 17

Just bought a king and queen Ironman mattress with 1 adjustable base. Did my research and knew I was getting a good product. But service from delivery to set up to after sale followup was impeccable. So rare to find this type of commitment to customer satisfaction. The company and staff team believes and stands by their product. Thank you Mark, Jamie and team.

Emmarin Munroe

21:33 03 Oct 17

Everyone was very helpful, knowledgeable, and kind. I could not be happier with my purchase! I am so grateful to have found the perfect mattress that fits all my criteria and more! I had the best customer service experience anyone could hope for! Thank you David and team!

Laurie Holland

15:36 18 Oct 17

Mark and his staff should be commended for their can do attitude. This is a serious customer service team that does it best to ensure you are totally satisfied with your purchase. It helps that they also have great products. After a little over a year, we are very pleased to report that our Ironman mattress has lived up to its claims of comfort and improved sleep. I highly recommend WR Mattress

Joyce Arnett

16:51 24 Oct 17

Let me add our five stars to the ratings above. We bought a beautiful latex mattress some four years ago and recently needed some minor repairs to the feet due to a workman who had changed the flooring. Mark cheerfully sent out two repair men who did not simply fix the problem but who replaced all the feet with a higher quality, completely new set.... free of charge! Now that's, customer service!

emerald chhina

14:16 09 Nov 17

I purchased 2 sets of king size adjustable beds with mattresses and two queen size adjustable beds with mattresses from WR Mattress Gallery. My family and I love the mattresses and the adjustable beds. Our quality of sleep has improved and our energy levels have gone up. Recently, my husband went out of town for one night. Upon his return, at bed time he told me that the only disadvantage with respect to the adjustable beds and the mattresses was that it is very difficult to sleep on regular beds! I think that sums up everything. I do want to mention that the staff at WR Mattress Gallery is extremely helpful, accommodating and friendly. I recommend WR Mattress Gallery to all my friends and relatives.

Keith Soltman

15:59 09 Nov 17

Thank you for providing a helpful, no pressure, and accommodating experience! We needed a box spring asap and staff made sure we got one and at a lower cost. Moving can be stressful, but thanks to WR Mattress Gallery getting a box spring was quick and easy, and cost effective. Made a world of difference in our new home and we would recommend this business to anyone.

Margot Jamieson

00:04 30 Nov 17

Bought a Cabednet over a year ago and started to have a problem with the bottom shelf sliding out. WR Mattress stands behind their products with courteous staff and prompt service. The repairmen, Dave and Jacob, were very tidy & quick and took the time to explain how to avoid future problems with the bed. Jaime at the store was also very helpful. Would definitely recommend their product and their customer support. Thanks so much!

Jessica Neufeldt

23:52 21 Dec 17

After recommendations from my in-laws, my husband and I stopped in to look for a new mattress a couple of weeks ago. We were so impressed with the service we received! They went above and beyond to locate old invoices, and help us figure out exactly the type of mattress we needed. We purchased the natural latex pillows from them as well, which are beyond comfortable! I purchased the high density version, but after a couple of weeks decided I wanted the low density one, the same my husband purchased, and it was no problem at all to switch them! Took less than 5 minutes at the store and I was on my way. I would 100% recommend WR Mattress Gallery to anyone looking for a new mattress...they're products are amazing, and prices can't be beat!

Ariana Ward

00:40 16 Jan 18

I first happened upon WR Mattress Gallery in my search for a tri-fold mattress. I thought they could recommend a place to buy them since they sold cabinet beds that use such mattresses. I spoke to Dave on the phone and then later to Jamie. Both were so helpful. Not pushy or quick to get me off the phone, just helpful and interested in making sure I got what I wanted. I ended up purchasing a cabinet bed from them. Upon delivery, we discovered that it did not fit down our stairs. The delivery guys were so careful and worried about damaging our walls or the new bed. They took it back to the store where Dave and Jamie were waiting ( we live in North Van and the store is in Whiterock) so that they could remove a part of the bed just so it would fit down the stairs. The bed was delivered a second time 2 days later and we had it set up in time for our guests! I appreciated their personal attention and excellent customer service. Not to mention, the bed is wonderful! I am looking forward to hosting more out of town guests now. Thanks Jamie and Dave! We really appreciate your service and product.

Erin Smithson

20:08 19 Jan 18

Great service & selection, informative, experienced staff (Dave especially) & prompt, courteous delivery crew. No high pressure sales nor annoying attempts at upsell/cross sell. Well worth the drive to do business here.

Paul Hart

17:20 24 Jan 18

WR Mattress Gallery fully deserves 5 stars. The staff here are exceptional. Great price, customer service, follow up and delivery was on time. What else can I say! I highly recommend.

B KM

04:27 26 Jan 18

I recently bought an iron man mattress and an adjustable base. I noticed a huge difference after the first night. I have never slept better! This mattress is life changing! I'm glad Raman was able to help me out and find a mattress that was best suited for me! The customer service was amazing and the quality of of the mattress is absolutely phenomenal! I will definitely be going back to buy some pillows for myself as well as mattresses for my family!

Chris Needham

18:03 09 Feb 18

Purchasing a mattress from this WR Mattress proved an excellent experience all around. The manager was friendly, polite and honest, and really, what more could one ask for, other than a good deal, which he also provided. I cannot recommend this company enough. No reason to shop anywhere else.

Angelo B

17:54 18 Feb 18

A nice and easy experience to deal with. Dave was very informative, and helped me narrow down the mattress that would best fit me. Delivery was just as exceptional. The two gentlemen that came in the pouring rain on Saturday were very quick, and mindful while bringing the mattress and base in to setup. I just had my first night with my new mattress and enjoying it thus far. Highly recommend these guys over the bigger stores.

Isabel

18:29 05 Mar 18

I am very happy to say I was impressed with their level of service. Raman spent hours with my husband and I trying to decide a new mattress and bed. She was super patient with all our questions. They were prompt with their delivery and Jaime called to see if everything went well delivery and how we liked our new bed. The bed is perfect and I would highly recommend them. Thank you so very much!

Vlad B

15:11 07 Mar 18

We were happy with the service and the time they dedicated to us. We received all the information we needed, got the best price that you can possibly get (we did negotiate the price for the same bed in several other stores in Vancouver), the delivery was fast and they took care of the old king size as promised. We also got excellent exchange warranty. We are recomending the store to our friends.

Stefanie Donohoe

14:21 12 Mar 18

This company is very professional. Before buying a mattress or any product of theirs they provide the consumer with a full education as to the benefits of said products and make sure you are getting the best suited product for your needs. Delivery was seamless, they were there when they promised to be, the delivery people were courteous and respectful of walls, carpets, etc during the delivery process, they took all their packing with them, and were friendly and cheerful during the entire process. The products are everything they said they would be. The office staff answered all my questions, provided warranties, and paperwork for all my purchases, and were also cheerful and courteous on the phone. I had an amazing sleep on my new mattress and bedding. I fully recommend WR Mattress Gallery as a place to buy good quality products for everyone (children, adults, athletes)

D. R.

01:23 08 Apr 18

Amazing customer service each time I attend WR Mattress Gallery! The store atmosphere is welcoming and relaxed. The staff offer personal, friendly and tentative service. Jaime is very knowledgeable and is genuinely concerned about your needs. No pressure to purchase. The Celliant products have changed my life! I have gifted several items to family and friends which have positively made a difference in their lives. Thank you Jaime and Raman :)

Dawn Hanna

23:45 11 Apr 18

We felt very well taken care of by the staff at WR Mattress Gallery. They were very knowledgeable and trust worthy. Jaime demonstrated great due diligence with our purchase until it was delivered to our home (long distance delivery), and offered after purchase delivery assistance that we may have needed. The attention to detail and quality customer care were very much appreciated. Also, we couldn't be more pleased with the quality of the made in Canada Cabinet Bed and mattress that we purchased. Well worth our hard earned money!

Sarah Wilson

05:18 18 Apr 18

I went to WR Mattress after trying to find a mattress for months. I needed to find a really good mattress for chronic pain related to a car accident. I was really sick of sales pitches and contradictory information, and salesman who were “experts” in pain. WR Mattress was different. It was quiet and I was able to spend a lot of time with Russ on my first visit. He explained the benefits of a latex bed. I was there about 2 hours trying mattresses and there was no pressure at all. My second visit to the store I talked with Mark for about 2.5 hours. He was also amazing; full of information and no pressure or sales pitches. I picked the NewGen Terra Plush. I left my purchase to the very last minute but Jaime and Dave made sure I had my bed for the day I needed it. Dave even delivered it himself (thank you soooo much!!!). The first couple of nights were rough for me with the bed as it felt different (firmer) than what I remembered in the store. My mom, who was in town visiting, absolutely loved it and is now planning to buy the same one. We went back to the store and Russ told me about the break in period. I’ve had the bed for a week now and the mattress is absolutely amazing. It is so comfortable (it now feels like it did in the store) and the last couple of nights I have had the best sleep since my accident 3 years ago. Thank you Russ, Mark, Dave, and Jaime. You guys have all been amazing and made my final mattress buying experience a great one. I wish I had known about WR Mattress months ago. It would have saved me a ton of frustration and wasted time. Without hesitation, I would highly recommend this store to anyone looking for a new mattress!

kevosabum1

13:35 18 Apr 18

TL:DR The staff are very accommodating and genuine and their customer service is exceptional, with solid payment options. Extended version: I walked in one idle day, dirty from work, and started asking about a bed, payment options, and prices. All of my questions were answered without missing a beat, routine but comfortably so. I came back on the weekend, clean and ready to shop around, tried a couple of mattresses with a different salesman and ended up picking the initial recommendation on a equal payments. The most arduous part of the whole experience was simply waiting for approval from Flexiti Financial. While we waited, the staff were very friendly to talk to, actual real people who seem to actually like people rather than just all about sales. While I was busy with the paper work, my girlfriend got to sit in their fantastic massage chair. The only unfortunate thing would be that they don't have the mattresses in stock, they're made locally at highway 10 and 152nd, so I waited a week to level up my bed. The mattress itself is fantastic made of hypo allergenic material and has lots of fancy bells and whistles, but more importantly, I sleep better than I have ever. I can't recommend WR Mattress Gallery enough. Supporting local business and good people feels almost a s good as my back these days. If you read this far, thanks for listening and I hope I've encouraged you to pop in.

Kimmie Olsen

16:02 07 May 18

I chose WR Mattress Gallery because of their 4.9 star rating and discovered that such high points are well-deserved! Jaime, and all the staff in fact, were so personable and easy-to-talk-to. You did not feel like they were just trying to make a sale; rather they were concerned with finding the right fit - which they did, and I am absolutely thrilled with my new mattress! The follow-up customer service is beyond compare. The fellows dropping off and picking up were swift and efficient. I really cannot say enough good things :)

Carmelo Deseta

07:31 09 May 18

These guys are very helpful and make sure you are taken care of, nothing is too much trouble. Jaime & Mark went out of their way to make sure I was a satisfied customer!! They have the latest latex beds at reasonable prices!! My hardwood floors were getting scratched up with old rolling legs and I was offered a sloution at no charge - can't beat that for service. Will return when I need a need a new bed...thanks guys !!

Peter Roberts

21:28 01 Jun 18

We are from Kamloops and shopped WR Mattress Gallery because of their good reviews. We are glad we did. Pricing was great and service was excellent both from Dave and Jaime. Their customer service even after the purchase is fantastic. Thank you for storing the bedroom suite until it was convenient for us to pick it up. We love our made in BC furniture!

Sheri Zinck

20:37 23 Jun 18

The service was friendly and the staff were very informed. We even changed our mind on one of our pillow purchases and they exchanged it the next day no problem! Delivery was on time and a follow up call was made a couple of days later to see how our sleep was since the new mattress! I would highly recommend WR Mattress Gallery

Chris

04:58 25 Jun 18

Best mattress store around by a long shot. The staff know their stuff and they're super friendly. If you come in once, they'll know your name. My family has bought three mattresses from them and a variety of other sleeping products . They are awesome!

Carolyn P

00:04 30 Jun 18

Our experience buying a cabinet bed was actually fun. Jaime explained the choices and helped us make the best decision for our needs. The guys who delivered the bed were very professional and pleasant. They stayed until all our concerns were addressed. We tried both sides of the flip mattress and know that it will meet the needs of our guests. So happy to have WR Mattress in our neighbourhood. Thanks again!

White Rock Auto

16:10 09 Jul 18

Friendly well informed staff. They answered all my questions and were very patient with me. They did not put any pressure on me to buy anything I wasn't comfortable with. Making big purchases can be very stressful but I did not feel that way after I went here. Delivery guy was very helpful and was right on time. He even helped me with the issue of the wheels on my bed frame and swapped them out for feet instead at no extra charge. Best experience with a large purchase I have had in a long time. I highly recommend this place. I know when it comes time to replace another mattress in my home this is where I will go!!

Cornelius Suen

18:43 09 Jul 18

We bought our mattress here and it was a wonderful experience. Russell, in particular, was extremely friendly and knowledgeable - he provided us with excellent information about their products and helped us pick out a mattress that was well suited to our needs. Furthermore, their delivery service was top notch - timely, quick, and efficient in delivering and assembling our mattress and platform. We highly recommend this store and will be returning when the time comes for another mattress or bedroom furniture.

Tina Peng

17:26 10 Jul 18

So impressed with their service. No pushy sales people, just helpful staff that left us alone until we had questions. We went to several stores and this was the only one that bothered to explain the differences between materials to us. Delivery was fast and easy and they followed up quickly after to ask how the bed was working out for us. When we said we found the boxspring to be a bit too high they were more than happy to swap for a low profile set for free. Before buying a mattress, you should at least come here to get a full understanding of your options!

Murray Welch

17:36 27 Jul 18

Recently bought a cabinet bed from WR Mattress and it was a very pleasant experience, Dave was very patient with us and made sure we had the right mattress for out needs to go with the bed. Dave even delivered the bed and set it up for us making sure we were 100% satisfied. If you are looking for a quality product at a fair price with great service, go see Jaime and Dave at wr mattress!

Tamara Byrnes

23:35 22 Aug 18

We heard a great experience with this store. We actually were in the market for a mattress but didn't really know where to go. We checked out furniture stores but felt the sales staff were lacking and uninformed. We were heading to the competition when we happen to be passing by this place. Boy are we glad we stopped. Dave was helpful and knowledgeable. With our work schedule sleep HAS to be quality sleep. We've had our new mattress for 4 nights and, though sleep is short, we've had some of the best sleep ever. They also worked around our schedule for delivery. They delivery guys were great and punctual. I'd refer people here for sure.

Lada Paul

04:00 23 Aug 18

We love the bed we bought for our teenage son. I love the design and quality and my son enjoys the convenience and comfort. Service was spotless both sales and follow up and delivery and assembly. All around great job! I definitely recommend!

cathy VANAERT

02:34 25 Aug 18

i had my bedroom furniture delivered yesterday. Had the best night sleep high quality mattresses and pillows Love what I bought. The delivery was seamless . Three polite men who made sure they did not damage my walls. They set it up quickly and made the delivery seamless. I would recommend WR Mattress Gallery for their high quality products and exceptional employees.

Josh Mace

20:18 06 Sep 18

Incredibly helpful staff! Super friendly. Both my wife and I were having sleep problems with our pillows and were recommended WR Mattress by family members. They were able to explain why we had sleep problems and we got new pillows that we absolutely love! Check them out

John W

16:28 10 Sep 18

These guys were great. The salesman was knowledgeable asked lots of questions to make sure I got the right product. I tried lots of beds out and with help got the right product. The delivery was great and the sales man was there. Really great service.... They are so helpful... The following day the lady calling to check that I was satisfied called when I was looking for my phone which helped me find it.... Now that's service :)

Nancy Chalmers

00:38 23 Sep 18

I found out about White Rock Mattresses from my sister and her husband - they bought their new bed there and said how fabulously helpful everyone was. I'd already bought my mattress elsewhere yet it was too hard and I wanted to talk to WR mattresses for advice. I met Mark who was a wealth of knowledge - not just on mattresses but on health in general. He spent a fair bit of time with me and I did end up buying the adjustable frame and pillows from him. I felt I really understood the benefits of the mattresses and bed frame thanks to him. Thank you.

Sonja Franner

05:06 10 Oct 18

I enjoyed the experience at WR Mattress Gallery, not feeling rushed or pressured in any way. Jaime took time to answer my questions and the bed arrived a week later as promised. Delivery and set up was done quickly and efficiently. I found all personnel to be friendly and relaxed in every interaction.

Eva Iribar

00:57 15 Oct 18

When purchasing mattresses in the past, we have always gone to several mattress stores to find the perfect mattress for my husband who suffers from chronic back pain. We decided to start our mattress buying adventures at WR Mattress Gallery since we were pressed for time that day. We walked in with our two littles, and were pleasantly welcomed by the staff there. We explained what we were looking for, and they suggested the perfect mattress for us! They also have great prices on mattress protectors! Delivery was punctual and professional - Thank you WR Mattress for making it so easy to purchase a mattress!

Art Laskowski

23:51 01 Nov 18

We just went in to take a look, after nearly buying somewhere else. But the staff here were so good, and the product so great, plus the service and the locally sourced product, that we ended up buying here. Can't say enough good things about the staff, the service, and the product. Jaime, Ramon and Akif went above and beyond. They were awesome.

Vicky Kobilke

22:20 13 Nov 18

Jaime was so helpful at WR Mattress Gallery. Our cabinet bed was ordered and delivered on time. The delivery guys were great and very polite. Thank you - I love our new cabinet bed.

Terry Ryan

05:24 28 Nov 18

We had a factory problem in a mattress but when we raised our concerns it was looked after. The original mattress was picked up and replaced. The difference was huge and now we are sleeping comfortably. Missteps happen when it comes to manufacturing....it's how you recover that counts. I'd definitely give them my business again.

lyra lewis

18:14 19 Dec 18

I was shocked. My elderly mother and father were having mobility issues. Their last mattress was from WR Mattress Gallery and they raved about the service. I thought nothing of it, but when I went with them to get an adjustable bed, the service and people were like nothing I had ever seen. Their was no pressure, and the knowledge they shared was unbelievable. My parents decided to get 2 beds. The delivery was fast and the gentlemen who delivered them were extremely knowledgeable as well. Set up was perfect and afterwards, they even delivered the other bed to me. I can't speak highly enough about the staff here. And after all that, really it was the bed that was most important thing, and it was perfect. My mother, for the first time in years, slept right through the night. Brilliant!

Harry Wuthrich

00:32 17 Jan 19

Can't say enough about the incredible professional and knowledgeable service we got from the staff at WR Mattress. Akif was so informative of all the benefits of the product as well as the customer service and warranty that stands behind an invest of such a bed. We ended up purchasing a queen and a split king with adjustable base. Amazing the difference it has made for our sleep and we anticipate that there is still more to come as the energizing and restorative process continues to do it's wonder. Highly recommend the investment. When you think about the 25 year warranty alone and spread the investment over that time period it really is not expensive. Good restorative relaxing sleep is worth it.

Joe Coulson

22:22 28 Jan 19

We decided to try WR Mattress based on all the positive reviews and I can say we were not disappointed! Akif was really knowledgeable about all the products and despite having a full store of people he managed to juggle everyone and answer all our questions without ever having the feeling we were rushed or left waiting. I also liked the fact that they sell locally made products made from all natural materials so no off gassing! This was totally the opposite case when we bought our previous mattress 16 years ago from one of those chain stores, the fumes were so strong we had to send three mattresses back. Our new mattress arrived after being manufactured days before and it had no smell whatsoever! We were able to get used to it by the second night and have been sleeping really well with no aches or pains and no pressure points ever since. I highly recommend stopping in to their showroom and experience what true customer service is all about.

Robin McGuire

19:00 31 Jan 19

We bought a bed frame last month and it is a beauty. The delivery guys put it all together for us and we love it. Thank you!

Justin Nation

20:21 05 Feb 19

Always a pleasure going there, friendly staff very knowledgeable about beds and such. Jaime goes above and beyond to get you the best. Thank you so much :) I highly recommend going there.

Ethan Stuart

20:29 13 Feb 19

Excellent service, both at time of purchase and during the delivery. Very happy with the mattress. Haven't slept this well in years!

Am Ma

05:46 24 Feb 19

Personable staff, reasonable pricing (comparable to local big box stores), straightforward conversation (no BS like that from the local big box stores), accommodating to specific time frame needed delivery. Was helping a relative find a new bed; they provided good information and no pressure. Plus the staff laughed in all the right places of our bad jokes.

Adrian Hobkirk

16:23 01 Mar 19

Bed for 95 Year Old Mom delivered ahead of schedule. Great Service! Delivery person was so kind and helpful. Don't shop anywhere else.

Joan Bond

03:11 06 Mar 19

We received delivery of our new bed and were really impressed with the service we received. The service was prompt, efficient and the men were polite and professional. We love the new bed and are enjoying great sleeps.

Sarita Basran

23:44 06 Mar 19

I received my new mattress and box spring yesterday and am really happy with the quality of not only the products but also with the service. They even offered to put my bed frame together which was so helpful to me. Would highly recommend this place.

Kyle Kalleitner

15:15 30 Mar 19

Jamie is the best! I searched all over Vancouver for something specific and Jamie came through with exactly what I was looking for at an unbeatable price. Super friendly staff that are honest and reliable...thanks Jamie!!!

Janice Atkinson

18:50 02 Apr 19

Customer service was absolutely the best! Everyone is so willing to share their extensive knowledge and let us spend time testing. We visited MANY times and were greeted each time like the first. They were so courteous, polite and professional. Delivery was the best we’ve ever experienced! They arrived early, set up the new bed quickly and removed the old bed. My son sleeps throughout the night. He says the adjustable bed is very comfortable in the upright position while streaming on his laptop. Thank you for the best buying experience.

Rosalyn Sallenave

16:39 13 Apr 19

A 1 service from WR Mattress - sales, product knowledge and delivery. Always courteous and efficient.. Absolutely no hassle exchanging our mattress for a softer version. We could not be more happy with our bed. Thank you, Dave. Our whole experience with you was first class.

Wendy Coles

18:04 04 May 19

I went in just for info and worked with Dave. He was so nice, not pushy at all and clearly knows what he's talking about! It's really important to me to be educated and informed yet not pressured at all, and that was exactly what I experienced there. I got the call about my delivery as he said he would, the delivery guys were on time (and offered to take my old mattress), removed their shoes and set it up for me, very professional and friendly, AND I got a 2 week follow up call to see how my mattress and experience was. I really appreciate this experience. I had been there before (dealing with someone else) and wasn't ready, but they didn't pressure me to buy at all. I got an awesome deal too! I like to buy local and I'm really glad I did. Cheers, Wendy

Marian Arnett

20:55 07 Jun 19

June 2019 This mattress company is far superior to competitive companies such as 'sleep' etc. WR carries a superior line of mattresses compared to their competitors. Great company to deal with.

Kiran Gossal

21:51 10 Jun 19

Very friendly staff, and reasonably priced! I have had our new bed for about 2 weeks now and i have never slept so well in my life! Thank you to WR Mattress Gallery and their very generous staff. I am so glad we randomly walked into this store :D

Inder Grewal

23:27 10 Jun 19

The sales ppl are so helpful and very knowledgeable. They actually sold me what I wanted and not what they wanted to push. Highly recommend buying from here.

Rosie Clarke

03:31 16 Jun 19

We bought our bed in 2015 and had a wonderful experience from purchasing to delivery. I needed to move it all these years later and they were so proactive in helping me out. They went above and beyond.

Sherry Ruecker

14:51 28 Jun 19

What a perfect way to shop for a new bed. The staff were so knowledgeable and helpful no pressure to buy because their beds sell themselves. This store is a must when shopping for a new bed. They have been so patient with all of our requests when other stores I’m sure would have rolled their eyes. Can’t thank them enough. Thank you again!!!

Wayne Riggs

03:00 30 Jul 19

Excellent customer service. We purchased a cabinet bed from you three years ago. Great product. It is in a rental property and guests had bent the latches. I asked if you could order new ones for us. You did and they arrived in a timely manner and for no cost. Thank you for taking care of needs. Will happily recommend you to others.

Genia Camplin

21:20 03 Aug 19

They have high quality products at great prices. I can see and feel the difference in my sleep.There is nothing like a local business owner who truly cares about her customers! Raman and her team asked the right questions to help me make the right decisions for my family's needs. And so many BC made products.

Darlene Smith

14:54 07 Aug 19

Great service. Delivery guys were very helpful. Will shop there again. I like that the products are made locally.

Ruth Des Cotes

02:20 11 Sep 19

WR mattresses helped me get a good mattress for my antique non-standard bed. They were very helpful and friendly, and looked after everything I needed. Thanks to all the staff!

Jenny McCormick

19:59 12 Sep 19

WR Mattress Gallery went above and beyond for me. I had just moved here from the US and needed a mattress as quickly as possible. I had two (wild) little kids with me and they were so fabulous in helping me shop for what would fit my husband and my needs while also entertaining two kids. I would recommend this store to everyone! And the mattress is absolutely fabulous!

Strides Pedorthics

21:05 21 Sep 19

A good night's sleep is part of a healthy lifestyle. Being busy business owners, we struggled to get enough rest, but not anymore! We LOVE our new bed from White Rock Mattress Gallery! It is so good to wake up without aches and pains. Thank you, Dave & Jaime for helping us find the right bed and frame. HIghly recommend this local independent business. Michael and Sandra Gorman

Joseph Myers

15:42 04 Oct 19

Jaime was great! She listened to our needs, stayed within our budget, and was able to work around our move-in schedule! I was told several people about my shopping experience. Thanks Jaime!

Jessie Kalsi

20:10 30 Oct 19

I had a great experience with WR Mattress Gallery . Jaimie and the delivery team were awesome. They were quick to order, deliver and set up all my furniture and return a 2nd time to make changes to my order. They went above and beyond to ensure I was fully satisfied with my purchase. I would definitely use their services in the future and recommend them to all my family and friends!

Amado Cacho

21:13 29 Nov 19

My wife and I had a great experience at Mattress Gallery. Jamie had excellent inventory knowledge, but what we loved was the way she really listened to our needs, rather than just trying to sell. We felt comfortable that our concerns were addressed to our satisfaction. We would definitely recommend this place, not only for their wonderful beds, but also for their super customer service!

Lovelle Castro

20:02 03 Dec 19

WR Mattress Gallery staff are friendly and knowledgeable! They give you full details and ensure that you are satisfied with your purchase. Thank you! Also, shout out to Jamie - she made my experience memorable!

K. T.

00:15 13 Dec 19

Friendly, knowledgeable staff! And when our first mattress didn't quite work for my husband, they swapped it out for a new model right away, no questions asked. Over the years, we have purchased several latex foam pillows, and a nice mattress for our toddler. Would highly recommend this store!

A Cheong

20:10 05 Jan 20

Dave has been very helpful when we needed a mattress. Very informative and made the selection easy. The selection, purchase and delivery was efficient.

Leo Huang

01:58 12 Jan 20

Friendly and knowledgeable staff. We spent about 3 hours at the store trying out and learning about latex mattresses. I now know more about mattresses than I ever imagined! I would definitely recommend shopping for your next mattress here!

James Dodds

06:16 16 Jan 20

My wife and I were gifted a couple latex pillows for Christmas and we liked them so much we bought 2 more. Jaime was super helpful with great service. Thank you! — Edit: we went back and got a mattress! My wife and I have been thinking about getting a new mattress for a while so we asked around to our friends about those popular “bed in a box” internet mattresses and we were surprised to hear that many of our friends had tried one and retuned them. We then reached out to WR Mattress Gallery. We told the sales rep Jaime that we wanted a softer bed but that I hated memory foam so she showed us some latex topped pocket coil mattresses and we decided to give one a try. After sleeping on it for a week we are happy with our purchase. We even got a storage/lift bed frame and now we finally have space to store our luggage. Installation was easy because they did it for us and even took away our old mattress. Thank you Jaime & WR Mattress Gallery!

Michael Haley

22:36 05 Feb 20

Working with White Rock Mattress has been WONDERFUL!! All the staff are incredibly friendly, helpful, and are truly dedicated to achieving amazing quality sleep for ALL their customers!! Would suggest them to ANYONE looking for fantastic service, exceptional products and phenomenal value :))))

Jacky D

17:44 20 Feb 20

I'm glad I was able to come by WR Mattress Gallery when I was hunting for a mattress. I made the rounds to local big box stores but thought I'd check out WR as well. Dave is knowledgeable about mattresses and provided excellent service. I was interested but hesitant about latex. Dave and Jamie worked together to give me a wonderful deal on my mattress and I am sold! Sleeping on latex is way better than the memory foam that I've tried and I don't have to worry about the chemicals either!

Chelsey Gill

16:16 19 Mar 20

We had a great experience at WR Mattress. The staff is knowledgeable and helped us pick a mattress both my husband and I are happy with. Delivery was on time, quick and easy. I would definitely recommend this store if you are looking to invest in a new mattress.

Word .

01:48 04 Jan 18

Raman is the best! Excellent prices excellent service. It’s a blessing to buy exactly what you need that actually is a benefit to your health and wallet. Thank you for your help and free chocolates!

Adam Bull

04:59 26 Sep 18

I had a great experience with the employees of WR Mattress. From my initial consultation with Raman where we discussed different Cabedza options to my tri-fold mattress inquiries with Jaime, with their help I was able to narrow down a bed solution that fit my finances. Delivery was also awesome--Jacob was super patient and super nice (there were people moving into my building that day which was messing with the elevators and Jacob remained pleasant despite all that). Thanks again! I ended up going with the Queen 2" latex 4" foam Tri-Fold mattress which sits on top of a custom modular bed frame that my brother built (see pics). The frame splits into 3 pieces and can be slid around easily with thick felt on the bottom. Underneath I am able to store Rubbermaid containers and other random stuff! Anyway.. back to the mattress.. the mattress--in my opinion--is a perfect balance between firm and soft. And because of the 2" of latex on top of the 4" foam, the mattress will sleep cooler than just a memory foam mattress :) Cheers!

Zoe Peled

18:41 07 Apr 20

The team is friendly, welcoming, and supportive. Additionally, this is a business that is very community-focused, and offers support and engagement to local initiatives whenever they can. That alone would prompt me to support them over any other similar business when looking for a new mattress in the future!

Parm Dhesi

03:51 16 Jun 20

We just purchased a mattress here after a couple months of shopping around in the Surrey/Langley Area. We went to all of the local mattress stores, but WR Mattress stood out among all of them. Huge shout out to Raman who is a mattress expert, who educated us on what the best option was, for our specific needs. If you are looking for the best mattresses, the best customer service, then this is certainly the place to go !

Arvind Maghera

04:03 16 Jun 20

You cant go wrong picking a mattress from WR Mattress Gallery!! We recently switched to the Kingsdown mattress and it feels like your sleeping on clouds! Huge thank you to Raman for finding what fits us best!! :)

Terry Sparling

15:52 15 Jun 20

My husband and I purchased our mattress from WR at the Spring Home & Garden Show from Ramen who is an excellent Salesman. The companies customer service is incredible as we not only switched out a pillow but one of our mattresses as well after 90 days. One of the motors stopped working and they totally replace that as well. Their service people are just as friendly, courteous and knowledgeable as their sales staff! I would highly recommend WR to anyone!

jas maghera

04:51 16 Jun 20

We recently updated from a queen to a king size mattress. From the beginning we were introduced to the different types of mattresses available and got educated on all the knowledge that we were lacking. My husband is a hot sleeper and so often at night he use to wake up sweating however, with this new king size mattress purchased at WR it has made a HUGE difference to our sleep and general health! Raman has all the knowledge and all the answers to any questions you may have. We were so happy with our purchase that we have referred WR to all our family and friends. We just bought another king size today for my sister/brother-inlaw and they are beyond happy and grateful for WR mattress for opening their doors during this time!

Leta Gold

16:46 17 Jul 20

I recently purchase a latex mattress, platform, mattress pad and pillow from Jaime at WR Mattress Gallery. Jaime was pleasant, professional and patient with me. The delivery was superb, everything was set up and my old mattress, box spring, headboard and foot board were removed. I didn't have to lift a finger. I couldn't be more pleased. There was personal service from beginning to end. Thank you!

Rachel Plourde

02:46 24 Jul 20

Beautiful beds and excellent staff. Dave helped us pick out a perfect adjustable bed, speedy delivery guys & Jaime was helpful with any questions / set up advice. Thank you!

Sonia Bolina

23:26 23 Jul 20

My husband and I experienced exceptional service at WR Mattress Gallery. Not only were they patient and kind, they were extremely knowledgeable and answered all of our questions in depth. We felt incredibly welcomed and highly recommend them to all of our friends and family. We have been sleeping on what feels like clouds and with a newborn, this has been life-changing! I feel well-rested each day and it is all because of our mattress!! Thank you WR Mattress Gallery!

Anita Matkovic

23:12 05 Aug 20

My husband and I recently purchased a cabinet bed from WR Mattress Gallery. The service provided by Jaime in store was amazing, and the actual delivery and installation of the bed was impeccable. Exceptional quality and craftsmanship. Would definitely recommend WR Mattress Gallery for you cabinet bed needs.

Cierrah DiCesare

20:01 17 Aug 20

First thing's first: yes, my mattress is very comfortable! But, the service was also fantastic. I did go quite out of my way to go to this mattress gallery, as it was recommended by a friend, and I am totally glad I did. Jaime was very attentive to my needs as well as my price point. Being a jobless student in a pandemic, but really needing a new mattress= not the best situation, but she helped me make the best of it and got me something within my means and of good quality. I appreciated how respectful she was while we shopped, and the time she gave me to make a decision. I'd definitely recommend it to anyone in the area. Thank you WR Mattress Gallery team!

Harley Green

00:40 03 Sep 20

A very good experience from the sales people who are knowledgeable not like that"other place" to delivery and follow up... would recommend

MARILYN HEWER

02:13 03 Sep 20

I purchased a new fabric bed frame from WR Mattress Gallery online with the assistance of Raman and Jaime with exceptional service!! As well, the delivery team went above and beyond in the delivery, taking the time to move all the furniture in the bedroom and set-up of the bed frame to my satisfaction!! The quality and appearance of my the new bed frame is absolutely gorgeous!!! Great service from all!! Thanks

Rhonda Millikin

17:23 04 Sep 20

This ingenious cabinet bed is a beautiful piece of furniture while allowing me the space for a window above and an office when I don't have guests. The moving staff were careful not to scratch my floors and to show me how to open and close the bed.

Sandy Toews

00:21 06 Sep 20

Superior customer service here, I will be back to shop again next time I need a mattress for sure! Thank you Jaime!!

RoseMarie DePaoli

22:10 14 Sep 20

I'm very pleased with my new mattress and the service that was provided by WR Mattress. I'm particularly happy that I'm supporting local as mattresses are made in Surrey and it's a family run business.

CHEESE LOUISE !!!!!

02:29 13 Sep 20

Very nice and knowledgeable. Jaime and Dave had an amazing customer service.

Ann B G

16:35 26 Sep 20

When we decided to make a major investment in our health and comfort in upgrading our bed set, we followed a friends recommendation to visit this store, We had a great experience purchasing our mattress set from Dave. He was very knowledgeable, understanding and helpful. The entire staff team was friendly and kind. We made an error initially and it was quickly rectified. The delivery was smooth and all details were checked to our satisfaction. We have had the bed almost a week and are very pleased! Thanks to the team at WR Mattress for all your help and safety by following COVID protocol!

WJ Carter

23:37 29 Sep 20

These people know there stock and back issues! They listened, gave great info and advice, all with no pressure. Prices are fair too. Service includes free delivery and they even take away the old mattress. I'm impressed.

Deborah Hudson

01:53 10 Oct 20

Dave at WR Mattress is always at the ready to provide a first class experience in mattress, furniture and accessories purchasing. Within minutes he had us impressed with his encyclopedic knowledge as he applied it to our particular needs. We felt our back problems were fully understood, our options thoughtfully presented, and we were confident our purchase would be right. It was! We sleep much, much better now, and the entire delivery and old mattress removal was smooth and professional. Our daughter bought at the same time and was really impressed with the whole process at WR Mattress. They later decided they needed a different mattress and the exchange experience was also first class. We highly recommend WR Mattress!

Jaclyn Baker

01:33 10 Oct 20

The customer service at this store is incredible! They were excellent and took great care of us. I would definitely recommend this store if you’re looking for a mattress/bed and want to shop local.

Terry Garvey

23:40 10 Oct 20

Wonderful people to deal with. Our comfort and satisfaction was the top priority of both Raman and Jaime. We purchased two mattresses and adjustable bases and are most happy with our choice. We would not hesitate to recommend them to our friends and family. If you are in the market for a bed/mattress look no further than WR Mattress Gallery. Barb & Terry Garvey

Heather Walsh

05:53 11 Oct 20

Wonderful local business! Staff are very knowledgeable and not pushy at all. Very happy with my purchase of a latex mattress. So glad I found this place and found out about latex mattress’. Our new bed is a game changer! Thanks!

Jody Lavery

18:05 13 Oct 20

We had a wonderful experience at WR Mattress when we had to purchase 4 mattresses. Jaimie was so very helpful in helping us choose the mattresses to meet our economic goals and other needs. The delivery went smoothly as well. There was one part that needed to be replaced as it was faulty but they came back the very same day (within hours) to replace it. We would suggest that anyone who is looking for a good mattress and excellent service to visit WR Mattress.

Axe

17:10 19 Oct 20

We took the plunge and bought a bed from Jaime right before we moved a month ago. Best sleep I've ever gotten in my life! We absolutely love our new bed. Super sweet and hardworking delivery men too. Would definitely recommend WR Mattress Gallery to anyone who needs a better sleep.

Moira Drosdovech

02:31 20 Oct 20

We drove all the way from Kelowna to White Rock to check out these mattresses as we wanted a cruelty-free vegan mattress and were impressed with our experience there with Jaime and of course, our conversations with Mark! We have had our mattress now for 7 days and I have already noticed a positive difference in my low back discomfort. I absolutely love the adjustable bed feature and the latex rubber material makes a super comfy cloud-like sleep, no pressure points. Highly recommend this business if you are in the market for a high-end quality mattress giving you a quality sleep. Worth the investment!!

Carmen Rempel

20:09 20 Oct 20

Thank you Jaime at WR Mattress for taking the time to answer my unending questions about our new Iron Man mattress!! It was a big purchase and we wanted to know we were getting the right mattress for us...We are very happy with it! Your service was great and you were very easy to connect with. Thanks for going above and beyond. We've already recommended you to you friends :)

Dave Braun

14:40 25 Oct 20

Answered all my questions quickly and efficiently. Helped me pick out a great mattress for our budget. Delivery was as scheduled. Would recommend your store to my friends in the future. Thank you!

Ali Jafferi

16:32 30 Oct 20

Had a wonderful experience shopping here - Dave was incredibly knowledgeable about the products and tailored his suggestions to our specific needs. However the best part is that the service is second to none! When we needed new legs for our adjustable base, the team got that sorted very quickly and Dave drove out here himself to help get them setup.

Shelley Stark

04:28 29 Dec 20

Jaime was very helpful and friendly. Service was efficient and I got exactly what I needed. I would recommend WR Mattress for the exceptional service and convenience. Shop local!

Rosemary McConnell

01:24 14 Feb 21

Very comfortable the Ironman natural mattresses. The adjustable bed makes lying in bed so comfortable when reading, sleeping, watching TV. The service at WR mattress is excellent. Thank you

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